Update on the terms and conditions due to the corona virus threat (as of 11 March 2020):
- As stated above, in cases of force majeure a full refund of any payment made is offered or a free reschedule to a later date. The following additional terms and conditions are effective immediately:
- If there is no travel ban from/ to Bali or from the couple’s city/ country of origin and flights that are supposed to bring wedding couples and their guests to the island are not cancelled, we do not consider the Corona virus threat to be force majeure and as such any downpayment that has been made can not be refunded. The only exception to this is when a client informs us of a cancellation of their wedding or reschedule of their wedding date due to the Corona virus threat more than 90 days in advance. In that case, 50% of the downpayment that has been made can be refunded. Only the downpayment for the DJ performance is partly refundable in that case. Any downpayment made towards equipment rental (sound system, lighting system and/ or generator) is non-refundable.
- If a travel ban to/ from Bali or from the couple’s city/ country of origin is put in place by a government and/ or flights that are supposed to bring wedding couples and their guests to Bali are cancelled because of the Corona virus threat, we consider this force majeure event and a full refund of any payment that has been made for a DJ performance is offered. Any downpayment made towards equipment rental (sound system, lighting system and/ or generator) is non-refundable, also in case of force-majeure.
- Any granted refunds will be paid as soon as possible. However, due to cash flow within our company it may take up to 60 days before a refund is paid out.